Wonderful staff. Comfotable rooms and tasty food.
We have a great day in this hotel
Very traditional breakfast with a coffee prepared. This is really amazing. The staff is great at all with high quality of service. The FUJI view is wonderful. I love this hotel.
The staffs were very nice and helpful. The traditional Japanese style room was gorgeous, the view of Mt. Fuji and the lake were spectacular! We love the transitional Japanese breakfast here, will definitely try the dinner next time. The hotel location is good, they can pick you up in the train station and drop you off when you leave. It’s only 5 mins’ drive to the train station, very convenient but good enough to avoid the crowd. We walk along the lake at the dawn to see the sunrise of Mt. Fuji, it was amazingly beautiful and peaceful. We will definitely stay here again.
Was my favourite place in Japan! Fabulous location and great breakfast
Very good hotel !
- bed is super soft - restaurant is superb
A wonderful authentic experience.
The futon was a bit hard so we had to use two. Also the pillows were too hard.
The food was absolutely amazing. Dinner was like a banquet and an excellent opportunity to try a lot of different Japanese’s delicacies including sea urchin! The staff were super attentive and explained every dish. This is a beautiful experience.
It was excellent
The airconditioning was nt working, it was very hot at night and we couldnt open the window because of the flies and mosquitoes outside.
Everything is good
The staff members were very lovely and accommodating 😊
Best Service Ever!
We only spent one night at Asafuji but both my boyfriend and I wish we could stay longer! The staff picked us up from the station and was very kind and polite to us throughout our stay. I was thankful that they provided me some medicine for my stomachache after dinner when we requested it and everyone asked me if I felt better the next morning, just like your family! The view from both the traditional style room and the onsen were stunning, too. Overall, I would def come back if we ever visit Kawaguchiko again! Thank you!
Superb view and staff very sympatic!
Only Japanese diner and Breakfast (very nice and fresh and good and with quantity by the way), but when you use to have a European Breakfast it is hard :-). But the staff wanted to satisfied us and did the maximum to find European stuff, but was exceptional I think. So very good for Japanese lunch style.
Location just in front of the lake and Mont Fuli. The view is spendid ! The staff is very sympatic and helpful !.
Though it’s a 3 stars hotel, I think its standard is far beyond 3 stars! (The price is also beyond ;p) Staffs are super nice! And the hotel location is very convenient as well, you can get to the Mt Fuji ropeway by taking the red line for only 2 stops. And it only takes around 10mins to the kawaguchiko station. Pls do choose to include the meal when you select your room type, you will not regret😃😃
The place wasn’t well insulated and not well sound proof.
The staff were exceptionally friendly, and always trying to help
Great service and staff
Staff was extremely helpful and friendly, offered a free ride to a shrine in the morning, I was so moved. Also liked the free shuttle bus service to the bus station. While checking in they introduced me where to go for sightseeing and how to get there
Good meals, friendly staff, helpful service, comfortable bed, beautiful scenery.
Excellent service. All staffs are willing to help even some of them can’t speak English. New and clean facilities with wonderful Fuji-san view from onsen and some guest rooms. (Though this is not the best viewing spot but nice still.) Great location, retro bus stop is just 1 min walk from hotel. Hotel also provide shuttle service from/to train station. Delicious and great value dinner and breakfast!!