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frequently asked Questions

List of frequently asked questions

  • Hotel / Guest rooms

    Coronavirus countermeasures.

    Because I can...
    As a countermeasure against Novel Coronavirus.

    ・At the front door, front desk, and restaurant entrance.
     We have disinfectContinue reading
  • Hotel / Guest rooms

    Can I connect to the internet?

    All rooms and the entire building are equipped with Wi-Fi.It can be used for free.
  • Hotel / Guest rooms

    Does it have a refrigerator?

    All rooms have empty refrigerators, so
    You may bring alcohol, juice, etc.

    Please understand that we do not allow you to bring your own foodContinue reading
  • Hotel / Guest rooms

    Please tell me about storing valuables.

    In addition to the in-room safe (free of charge), you can also leave your belongings at the front desk.
  • Hotel / Guest rooms

    Do you have non-smoking rooms?

    We do not have non-smoking rooms, but we will only provide non-smoking measures such as cleaning and ventilation of the room.
  • Hotel / Guest rooms

    Does the room have a toilet?

    All rooms have a toilet.(With cleaning function)
  • Hotel / Guest rooms

    Are fire prevention measures adequate?

    This facility is provided by Fujigoko Fire Department Headquarters
    Certify that the product complies with the examination based on the fire Continue reading
  • Hotel / Guest rooms

    Work clothes are provided!

    For guests staying overnight

    Don't worry, we will provide you with a work uniform!

    Of course, we also have samue for children.
  • Hotel / Guest rooms

    Are you barrier-free?

    There is a ramp at the entrance and wheelchairs available for rental.
    There is a handrail in the large bath.

    There are 3 stairs in front ofContinue reading
  • Hotel / Guest rooms

    Can I arrange a massage?

    We can arrange massages until 10pm.(40 minutes/¥4000)
  • Hotel / Guest rooms

    Please tell me specifically about the rental equipment.

    If you wish, please ask at the front desk.
    ●thermometer●Nail clippers●mobile charger
  • Hotel / Guest rooms

    Can I bring in food and drinks?

    Please refrain from bringing it into banquet halls and restaurants.
    You are free to bring it in your room.
  • Hotel / Guest rooms

    Can I use my cell phone?

    Please rest assured that you can use it.
  • Hotel / Guest rooms

    About sending and receiving faxes

    We can send and receive faxes for a fee.
    If you receive it at our hotel, please include the room number and guest name.
    Please let us know sContinue reading
  • Hotel / Guest rooms

    Is there a curfew?

    The entrance will be locked at 12:00 midnight.
    Please contact us in advance if you will be late.
    The door will be unlocked from 4am in the mContinue reading

Reservations/Inquiries

Please contact us if you have any questions.

0555-72-1259