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frequently asked Questions
0555-72-1259
List of frequently asked questions
About transportation
This facility provides a shuttle service.
If you came by train or bus and would like us to pick you up, please call us at 0555-72-1259 and w…Continue readingAbout transportation(Use Kawaguchiko Station)
Please contact the hotel when you arrive at the station.
(1) After exiting the ticket gate, head to the right.
(2) Walk straight ahead for…Continue readingThis is a signpost (direction guide) for our hotel "Asafuji".
Lake Kawaguchi Lakeside Road"Route 137" Turn here.About the entrance to the hotel from the road
We have received many comments that the entrance to our hotel from the road is difficult to find, so we have uploaded an image.There is a ve…Continue readingThere is a private parking lot.
Customer: ``Is there a parking lot? ” with
We may receive inquiries.
This facility has a free parking lot (13 spaces) exclusively for cust…Continue readingCoronavirus countermeasures.
Because I can...
As a countermeasure against Novel Coronavirus.
・At the front door, front desk, and restaurant entrance.
We have disinfect…Continue readingCan I connect to the internet?
All rooms and the entire building are equipped with Wi-Fi.It can be used for free.Does it have a refrigerator?
All rooms have empty refrigerators, so
You may bring alcohol, juice, etc.
Please understand that we do not allow you to bring your own food…Continue readingPlease tell me about storing valuables.
In addition to the in-room safe (free of charge), you can also leave your belongings at the front desk.Do you have non-smoking rooms?
We do not have non-smoking rooms, but we will only provide non-smoking measures such as cleaning and ventilation of the room.Are fire prevention measures adequate?
This facility is provided by Fujigoko Fire Department Headquarters
Certify that the product complies with the examination based on the fire …Continue readingCan I use a credit card?
Various credit cards such as Visa and JCB can be used.
It may not be available for some plan.
(In that case, there will be a note in plan.)Please tell me the cancellation fee
It is as follows.
7 days to 4 days ago... 20% of room rate
3 days to 2 days ago... 30% of room rate
1 day ago… 50% of room rate
On the day.…Continue readingWork clothes are provided!
For guests staying overnight
Don't worry, we will provide you with a work uniform!
Of course, we also have samue for children.Please tell me the dinner and breakfast times.
Dinner starts at 18:00 with the last meal at 18:45.
Breakfast is served at 7:00, 7:30, 8:30 or 8:30.What time is the last dinner start time?
If you are going to be late, please contact us.
Final dinner can be served up until 7:00pm.
hot things are hot...Please enjoy!
We do our bes…Continue readingWhat does the meal consist of?
Dinner is Asafuji Kaiseki creative cuisine made with seasonal ingredients.
Other special dishes are also available.
Please check plan for de…Continue readingWhat types of alcohol do you have?
Below is the drink menu.
＜Shouchu (distilled spirit)＞
glass
Small Bottle
Bottle
＜Beer＞
Beer(Medium bottle only)
＜Japanese sake＞
sake(Warm…Continue readingAbout ordering additional dishes.
Thank you for viewing the accommodation log.
Thank you very much.
Enjoy ordering bespoke dishes (optional dishes) at this property.
We acce…Continue readingAre there vending machines for drinks and cigarettes?
Vending machines for juices, beer, etc. and cigarettes
It is located in the vending machine corner on the 1st floor.We rent humidifiers (free of charge)!
We rent humidifiers, so
Please feel free to ask our staff!
If you use heating
The room ends up being dry...
When you are in such trouble
We…Continue readingAre you barrier-free?
There is a ramp at the entrance and wheelchairs available for rental.
There is a handrail in the large bath.
There are 3 stairs in front of…Continue readingWhat should I be careful about when visiting in winter?
There is a possibility of snow and ice from December to March.
Please be sure to wear studless tires or bring tire chains with you when you …Continue readingIs there a souvenir shop within the facility?
Unfortunately, we do not have a souvenir shop available.Is there karaoke facilities at this facility?
This is a quiet inn with 13 rooms in total.
We do not have karaoke.Please tell me the usage hours of the public bath.
From check-in time until midnight 23:30,
You can take a bath from 6:00 the next morning.Can I take a day trip to the hot springs?
We apologize for the inconvenience, but
We do not accept day trip bathers.
Only for guests staying at the hotel or those applying for a day …Continue reading
Reservations/Inquiries
Please contact us if you have any questions.