frequently asked Questions

List of frequently asked questions

【Others】
Can I use a credit card?
Various credit cards such as Visa and JCB can be used.
It may not be available for some plan.
(In that case, there will be a note in plan.)
【Others】
Please tell me the cancellation fee
It is as follows.

7 days to 4 days ago... 20% of room rate
3 days to 2 days ago... 30% of room rate
1 day ago… 50% of room rate
On the day.…Continue reading
【Others】
Can you arrange a beauty salon?
I am sorry, but it is not available.
【Others】
How do I pay for my early morning departure?
If you are planning to depart by 7 o'clock,
Please settle your accommodation fee by the day before.

Please note that we are unable to accom…Continue reading
【Others】
About services for anniversaries
In addition to arranging cakes and flowers (charges apply),
We will help you as much as possible, so
Please feel free to contact us at least…Continue reading
【Others】
Do you speak English?
It's a little difficult, but I'll do my best!