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frequently asked Questions
0555-72-1259
List of frequently asked questions
Can I use the bath before check-in and after check-out?
Not available for use.
Please understand.Please tell me about the quality and efficacy of the hot springs.
●Hot Spring Qualities(salt spring):Calcium, sodium, chloride, sulfate.Weakly alkaline/PH7 or higher and lower than 8.6
●Efficacy:Chronic ski…Continue readingIs it possible to take a bath during pregnancy?
Many pregnant women have taken baths in the past,
I have not heard of any inconveniences so far.
The spring quality is salt spring.Please t…Continue readingCan I stay with children?
Of course you can stay overnight.
For memories of a trip with the whole family
We are glad that you chose our hotel.Is there a children's goods store nearby?
There is a large supermarket and Don Quijote within 10 minutes by car.Do you have kids meals?
Kids meals are available for children aged 4 to 6 years old,
For elementary school students, we provide meals similar to those for adults.
P…Continue readingCan I stay with my pet?
I am sorry.
Pets are not allowed in the same room.
Currently, we cannot accept pets you bring with you.
We will introduce you to a nearby p…Continue readingIntroduction to lodging and tourist facilities
If you would like a brochure when making a reservation, please
Please enjoy the inn brochure, surrounding tourist maps, and discount coupons…Continue readingCan I take a walk?
We recommend the Upside Down Fuji point, which is about a 10 minute walk one way from our hotel.
Many customers go out for a walk early in t…Continue readingAbout taxi arrangement
The front desk can handle this matter.
It usually takes about 10 minutes for the taxi to arrive.Is there a golf course nearby?
Fuji Country is 20 minutes away by car.
There are many others.Do you have rental cycles?
It's a 10-minute walk away, and there are bicycle rentals available.When is the best time to see cherry blossoms?
The best time to see them is mid-April every year.
They bloom beautifully within walking distance from our hotel.When is the best time to see autumn leaves?
The best time to see them is mid-November every year.
There are plenty of attractions within a 5-minute drive from our hotel.What are the convenient facilities nearby?
There are the following facilities around our hotel:
■convenience store:10-minute walk
■hospital:Japanese Red Cross Hospital/10 minutes by c…Continue readingAre there any places to eat nearby?
A short walk from our hotel is a restaurant that is closed irregularly.
There is also a Yakiniku restaurant 5 minutes walk away.What if you feel unwell?
There is a hospital within 10 minutes by car.
If you feel unwell during your stay, etc.
Please contact the front desk.
I will make arrangeme…Continue readingHow do I pay for my early morning departure?
If you are planning to depart by 7 o'clock,
Please settle your accommodation fee by the day before.
Please note that we are unable to accom…Continue readingIs there a place where I can withdraw money?
There is a convenience store or a 10 minute walk away.Please tell me specifically about the rental equipment.
If you wish, please ask at the front desk.
●thermometer●Nail clippers●mobile chargerCan I bring in food and drinks?
Please refrain from bringing it into banquet halls and restaurants.
You are free to bring it in your room.About sending and receiving faxes
We can send and receive faxes for a fee.
If you receive it at our hotel, please include the room number and guest name.
Please let us know s…Continue readingAbout services for anniversaries
In addition to arranging cakes and flowers (charges apply),
We will help you as much as possible, so
Please feel free to contact us at least…Continue readingIs there a curfew?
The entrance will be locked at 12:00 midnight.
Please contact us in advance if you will be late.
The door will be unlocked from 4am in the m…Continue reading
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Reservations/Inquiries
Please contact us if you have any questions.